Covid Measures

Like cinemas across Scotland, we go to great lengths to ensure that your cinema is safe:

  • You must wear a face covering for the duration of your visit, unless you are exempt.
  • We are currently operating at 75% capacity (60 seats, 52 available online and a minimum of 8 on the door) to allow you a bit of space to spread out in the auditorium.
  • Screen Machine has a top quality air filtration system, which constantly brings fresh air onto the auditorium.

Below are our current measures. We recommend you familiarise yourself with them if you plan to visit us.

The Basics

  • Unless exempt, all cinema goers aged 12 and over must wear a face covering throughout the duration of their visit.
  • We are currently operating with an absolute capacity of 60 seats, 75% of our full capacity. This lets us admit a large number of customers while still allowing space between everyone.
  • Each screening will have a minimum of 8 tickets on the door, but we strongly recommend you book your tickets online as we can’t guarantee there will be more.
  • Tickets will be available online up to 2.5 hours before a film’s scheduled start time.
  • We are reserving one dedicated wheelchair space, and carer’s seat, up until 48 hours prior to the film’s start time of every screening.
  • You may bring food and drink with you, but we ask that you please take all your rubbish away when you leave.
  • Doors will open 30 minutes before the film is scheduled to begin.

Face Coverings

In accordance with Scottish Government rules, all cinema goers aged 12 and over must wear their face coverings throughout the duration of their visit, unless exempt. Our own audience feedback strongly indicates that many people will feel safer as a result.You can temporarily remove it to eat or drink.

There is a wide variety of exemptions, some less apparent than others. Anyone exempt under the guidance and regulations does not need to prove their exemption and should not be made to wear a face covering or be denied access. We ask for people to be aware of the exemptions and to treat each other with kindness. You can read about exemptions and face coverings on the Scottish Government website here.

Keeping Screen Machine Safe

It is our utmost priority that anyone who attends Screen Machine has a safe as well as enjoyable experience, staff and customers alike.

Screen Machine operators Iain and David have a cleaning regime for between screenings, and will end each day by filling the cinema with a sanitising fog that cleans every surface, nook, and cranny, leaving the area fresh and deodorised. All of our ushers have received industry-standard Covid training from the UK Cinema Association. There is also sanitiser provided for you to use at the entrance and exit.

We were in a strong position to adapt to Covid since Iain and David have always given Screen Machine a thorough clean between locations, and we already have a top of the line air filtration system for pumping a steady flow of outside air through the auditorium.

A copy of our Risk Assessment: Customers Visiting Screen Machine can be read here: R.A.SM.CUSTOMERS-29.11.21

This is reviewed and kept up-to-date regularly.

If An Operator Has to Isolate

While we have many measures in place to keep Iain and David, our ushers, and our customers safe, we must still prepare for the possibility of our operator on duty experiencing covid symptoms, or having a positive lateral flow test.

Should this happen, all screenings scheduled 48 hours after the operator on duty develops symptoms or has a positive LFD test will be cancelled and refunded. This will give enough time for the other operator to come out to the machine and resume the service. We won’t make changes to schedule, but start up where we are due to be after the 48 hours. Screen Machine will also be physically closed into its transporting state, which will completely air out the auditorium, and the intervening 48 hours until the next screening will reduce any chance of passing on infection.

For the foreseeable future, we will only put shows on sale a few weeks in advance, as this will make it easier for us if we need to enact this plan. But we hope to soon return our more standard practice of listing shows many more weeks in advance.

Booking Your Tickets

We have divided every screening’s tickets into 52 online bookable seats, including one reserved for a wheelchair user and their carer up to 48 hours in advance, plus a minimum of 8 on the door.

We strongly recommend you book your tickets online as we can’t guarantee there will be more tickets on the door. Tickets can be booked up to 2.5 hours before a film’s scheduled start time.

When You Visit

Doors will open 30 minutes before a film’s scheduled start time. You can bring food and drink with you, but we ask that you please take your rubbish away when you leave.

If you are a wheelchair user or unable to use the stairs, please contact us ahead of time so we can arrange your access to Screen Machine via the ramp.

While the Scottish Government no longer stipulates physical distancing, it advises it indoors when possible, and we encourage you to consider physical distancing when seating yourself. For example, couples could sit at the sides of the auditorium to allow larger groups the seats in the middle.

We are no longer operating with a one-way system. However, we continue to provide hand sanitiser from when you enter and exit.

Wheelchair Users and Access

We are reserving one dedicated wheelchair space, and carer’s seat, up until 48 hours prior to the film’s start time of every screening. If no wheelchair user has reserved these by this time, we will release them to the general public.

The headphones we provide for hard of hearing or visually impaired customers are cleaned after every use and isolated.

If you are a wheelchair user or unable to use the stairs, please contact us ahead of time so we can arrange your access to Screen Machine via the ramp.

Toilets

We are only visiting locations where we have access to toilets. In places where we use toilets that are already open, such as public toilets, we are not responsible for maintaining them. Where we have had toilets specifically opened for our customers to use, we will ensure that they are properly cleaned and maintained during our stay.

Contact Us

If you have any questions, the best way you can contact us is by emailing us at info@regionalscreenscotland.org. On weekends, we check emails intermittently and will reply to you if your request is urgent and cannot wait until Monday morning.

The office phone number is (0131) 550 3734. Due to current circumstances, our office is intermittently occupied throughout each week. There is a switchboard service that can take a message for you, but we can’t guarantee we will respond to it promptly.