Accessibility

Since 15 May 2023 we have been using the Cinemobile (pictured below), which uses a hydraulic lift instead of a ramp for those who need assistance with access.

In line with Regional Screen Scotland’s aims, Screen Machine takes an inclusive approach to enable more people in more places to share great screen experiences. This includes ensuring Screen Machine is as accessible as possible for all our customers in every location. If you have any questions regarding anything mentioned below, you can email us at info@regionalscreenscotland.org or call us on 0131 550 3734.

It is our intention to provide access statements for all of our locations detailing all their necessary accessibility information, such as toilets, surfacing, parking options, and much more. For now, if you have a specific question about any location, or any of the topics below, please don’t hesitate to get in touch.

Our usher and operator are always on hand to help during your visit.

You can gain access via the steps at the front and the rear, or via the hydraulic lift.

  • Main Stairs: There are twelve steps in total, plus a low step, into Screen Machine itself. They have open risers and rails on either side, and lead to a door.
  • Ramp: Cinemobile does not have ramp access.
  • Rear Stairs: There are five steps in total, plus a low step, out of Screen Machine. They have open risers and rails on either side.
  • Hydraulic lift: At the back of the Cinemobile, there is a hydraulic lift by which wheelchair users, or anyone who prefers to not use the stairs, can gain entry/exit. This lift will only be used by the Senior Operator or Operator.
  • Ticket Counter: When you enter via the stairs, you will pass the ticket counter. Its window is 1200mm (1.2 metres) from the floor.

If you are a wheelchair user or unable to use the stairs, please contact us ahead of time so we can arrange your access via the hydraulic lift.

Due to its nature as a mobile cinema, the surface Screen Machine parks on, and available parking, vary from location to location.

It is our intention to include this information on every location’s page on our website. For now, if you have any questions about a specific location, please don’t hesitate to contact us.

Screen Machine doesn’t have its own set of toilets. Instead, we arrange for our customers to use nearby public toilets, or the toilets of a nearby establishment, such as a hotel. Consequently, we can’t guarantee access to a fully disabled toilet at every location. Our usher will be able to show you where the relevant toilet is. If you have any questions about the toilets at any location, please don’t hesitate to contact us.

We offer a discount rate of £6.50 for disabled customers.

Screen Machine is part of the Cinema Exhibitors’ Association (CEA) national card scheme. A CEA card allows disabled customers to book one free ticket for their carer. If you are a cardholder and plan to visit Screen Machine with your carer, we ask that you email us 48 hours in advance of your screening to book your carer’s ticket. Please remember to bring your CEA card for your screening. If you qualify for a CEA card but don’t have one, you can visit www.ceacard.co.uk for full details and to apply. They cost £6. We also keep application forms in Screen Machine.

If you are a wheelchair user, we ask you to please contact us in advance so we can arrange for you to enter via the hydraulic lift. We can book your ticket and arrange entry for any carer who may accompany you. Please also contact us if you’d like to remain in your wheelchair while watching the film.

The spaces are 1m x 1m, and in the front row on the outside aisles. One chair, motorised or standard, can comfortably sit in them. It is not possible for a non-wheelchair user to sit immediately beside you. Instread, they may sit behind you. Alternatively, our operator and usher can assist you if you’d prefer to sit in a regular cinema seat instead. You can enter and exit Screen Machine via the hydraulic lift.

If there is an emergency and Screen Machine needs to be evacuated, we follow the general procedure of all public places that wheelchair users will be the last to leave. Our usher will stay with the user(s) until they and/or the operator will assist the user(s) in leaving the cinema by the hydraulic lift.

We have a personal inductive neckloop facility for people with hearing aids equipped with a T-switch. This enables the user to hear the film soundtrack through their own hearing aid. If you would find this facility useful, please ask the operator or usher when you arrive. Alternatively, we can provide a set of headphones for users. These are cleaned after every use.

We also try to caption at least one screening per visit.

Audio Description is available for almost every screening for our visually impaired customers. This employs the headphones we use for our Hard of Hearing customers, which are cleaned after every use.

You can read about our current Audio Description capabilities here.

We currently try to offer at least one captioned screening for every visit. We ensure we advertise these clearly on our newsletters, posters, and on social media.

While they may sound interchangeable, there is actually a distinction between captions and subtitles. Subtitles only display dialogue and text, and are mainly use for foreign language translations. Captions display speech and text, but also descriptions of sounds and music. Anyone planning to attention a captioned screening should be aware that there will be this additional text on the screen.

Because we only present a few screenings during every visit, we don’t normally include specific relaxed screenings. However, we welcome requests from any group that would like to organise a special daytime screening, and we will do our best to fit it in.