Accessibility

In line with Regional Screen Scotland aims, Screen Machine takes an inclusive approach to enable more people in more places to share great screen experiences. This includes ensuring Screen Machine is as accessible as possible for all our customers in every location. If you have any questions regarding anything mentioned below, you can email us at info@regionalscreenscotland.org or call us on 0131 550 3734.

It is our intention in the coming months to provide access statements for all of our locations detailing all their necessary accessibility information, such as toilets, surfacing, parking options, and much more. For now, if you have a specific question about any location, or any of the topics below, please don’t hesitate to get in touch.

Our usher and operator are always on hand to help during your visit.

Screen Machine fully opened showing both entrances.

You can access Screen Machine via the steps at the front and the ramp at the rear.

  • Stairs: There are eight steps in total, plus a low step, into Screen Machine itself. They have open risers and rails on either side, and lead to a door that is 750mm (75cm) wide. The steps are 400mm x 150mm, with nosings that are highlighted so they stand out.
  • Ramp: The ramp has a gradient of 1 in 4, a flat platform, and then a short filet ramp to get into Screen Machine. There are handrails along its side. Its door is 890mm (89cm) wide. There is a 20mm upstand between the top of the ramp and the platform, which might cause difficulty for some wheelchair users.
  • Ticket Counter: When you enter via the stairs, you will pass the ticket counter. Its window is 1200mm (1.2 metres) from the floor. Our operators normally keep this open, but currently have had to keep it shut due to Covid reasons. Please be aware that there is also a mat in front of the counter.
  • Notice Board: Our notice board reaches a maximum height of 2300mm (2.3 metres). We have recently installed a new LED display to increase its readability for wheelchair users. It can give a display of 2 lines of 70mm high characters or 1 line of 160mm high characters.

If you are a wheelchair user or unable to use the stairs, please contact us ahead of time so we can arrange your access to Screen Machine via the ramp.

We are reserving one dedicated wheelchair space, and carer’s seat, up until 48 hours prior to the film’s start time of every screening. If no wheelchair user has reserved these by this time, we will release them to the general public.

The headphones we provide for hard of hearing or visually impaired customers are cleaned after every use and isolated.

You can read more about our Covid measures here.

Due to its nature as a mobile cinema, the surface Screen Machine parks on, and available parking, vary from location to location.

It is our intention to include this information on every location’s page on our website. For now, if you have any questions about a specific location, please don’t hesitate to contact us.

Screen Machine doesn’t have its own set of toilets. Instead, we arrange for our customers to use nearby public toilets, or the toilets of a nearby establishment, such as a hotel. Consequently, we can’t guarantee access to a fully disabled toilet at every location. Our usher will be able to show you where the relevant toilet is. If you have any questions about the toilets at any location, please don’t hesitate to contact us.

We offer a discount rate of £5.50 for disabled customers.

Screen Machine is part of the Cinema Exhibitors’ Association (CEA) national card scheme. A CEA card allows disabled customers to book one free ticket for their carer. If you are a cardholder and plan to visit Screen Machine with your carer, we ask that you email us 48 hours in advance of your screening to book your carer’s ticket. Please remember to bring your CEA card for your screening. If you qualify for a CEA card but don’t have one, you can visit www.ceacard.co.uk for full details and to apply. They cost £6. We also keep application forms in Screen Machine.

Screen Machine has two dedicated wheelchair spaces at the back of the cinema that allow users to remain in their seats throughout a screening. If you are a wheelchair user, we ask you to please call our office in advance in order that we can prepare in advance of your visit. We can book your ticket and arrange entry for any carer who may accompany you.

The spaces are 1m x 1m. Two chairs, motorised or standard, can comfortably sit side by side in them. Alternatively, our operator and usher can assist you if you’d prefer to sit in a regular cinema seat instead. You can enter and exit Screen Machine via the ramp at the rear.

If there is an emergency and Screen Machine needs to be evacuated, we follow the general procedure of all public places that wheelchair users will be the last to leave. Our usher will stay with the user(s) until they and/or the operator will assist the user(s) in leaving the cinema by the exit ramp.

We have a personal inductive neckloop facility for people with hearing aids equipped with a T-switch. This enables the user to hear the film soundtrack through their own hearing aid. If you would find this facility useful, please ask the operator or usher when you arrive. Alternatively, we can provide a set of headphones for users. These are cleaned after every use.

We are currently working to have Audio Description available for every screening for our visually impaired customers. We will announce once this is in place. This will employ the headphones we use for our Hard of Hearing customers, which are cleaned after every use.

We currently offer captioned screenings in select locations, normally when a film is screening more than once. We ensure we advertise these clearly on our newsletters, posters, and on social media. However, we are exploring developments in technology to allow anyone in the audience to have captions if they wish them. While this is in early days, our intention is to be able to offer this for all of our screenings.

While they may sound interchangeable, there is actually a distinction between captions and subtitles. Subtitles only display dialogue and text, and are mainly use for foreign language translations. Captions display speech and text, but also descriptions of sounds and music. Anyone planning to attention a captioned screening should be aware that there will be this additional text on the screen.

Because we only present a few screenings during every visit, we don’t normally include specific relaxed screenings. However, we warmly welcome requests from any group that would like to organise a special daytime screening, and we will do our best to fit it in.